Last updated: January 03, 2018
1. OUR PRIVACY COMMITMENT
This policy answers the following questions:
- What information do we collect about you and how do we use it?
- Will we share your personal information with third parties?
- What choices do you have about the collection and use of your personal information?
- What security measures do we take to safeguard your personal information?
2. WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You need to submit personal information to access or use certain parts of the Service.
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, purchase tickets to events, fill out a form, and in connection with other activities, services, features or resources we make available as part of our Service. You may be asked for, as appropriate, name, email address, mailing address, phone number. We may also collect information when you register for a RJ account by logging into an account that you already have with Facebook, a third-party social networking site (“SNS”) via our Service. We may gather information regarding your contact lists and SNS information and profile. You may, however, use our Service anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain parts of the Service.
When you are purchasing tickets for events through the Service, you will also be required to provide a billing address and credit card or other payment information. We do not share credit card information with outside parties except to the extent necessary to provide the Service. No information of this type will be collected unless you have decided to make such a purchase.
How We Use Your Personal Information
The personal information you provide to us will allow us to run and operate our Service, such as to fulfill your order; use information in the aggregate to understand how our users as a group use the services and resources provided on our Service; alert you of new products or services, features, or enhancements; handle your questions or issues; administer promotions, contests and sweepstakes; display relevant marketing to you; provide you software and application updates and upgrades; and notify you of promotions, updates, or special offers that we think may interest you. We also use your email address and phone number as part of the Service in sending you messages about the Service and other general announcements.
We keep track of your interactions with us, including but not limited to your activity within the Service. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Service. We may also use your personal information to contact you when necessary. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with RJ, you may not opt out of receiving these communications.
We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Service. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information.
You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Service (the "Analytical Data"). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Service users.
Cookies and Other Technologies
Parts of the Service may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.
You may be able to disable cookies on your web browser through your browser settings – please consult your browser’s help menu for assistance. Please note that certain parts of the Service will not be available once cookies are disabled.
In some of our email messages, we use a “click-through URL” linked to content on the Service. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
A pixel tag or web beacon is an often-transparent graphic image, usually no larger than 1 pixel by 1 pixel, that is placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. We may use web beacons and/or pixel tags for many purposes, including site usage analytics, advertising, auditing and reporting, and content and advertising personalization.
We collect device (desktop, tablet or smartphone) specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
Our servers automatically record information that your browser sends whenever you visit the Service. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Service, if any, referring and exit pages, date/time stamp and clickstream data, which Service you use and when and how long you use them. We use this information to monitor and analyze how users use the Service, to provide customer service, to maintain and improve the Service, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
We do not knowingly collect personal information from children under 13. We take children's privacy seriously, and encourage parents to play an active role in their children's online experience at all times.
3. WILL WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
Sharing of Information
Protection of rights
If we become involved in a merger, acquisition or other transaction involving the sale of some or all of RJ's assets, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Service.
Social Networking Sites
We may share the information in your account (including your personal information) with the SNS that you have linked to your account. The SNS have access to your personal information only for this purpose (unless the SNS has received your personal information independently of the Service) and not for other purposes. We allow users to link their Facebook accounts to the Service. You may be able to post recent activity through the Service back to your SNS account. You will be prompted to decide whether or not your activity through the Service will be shared and disclosed on your SNS service.
Additional Information You Should Know About Third Parties
4.WHAT CHOICES DO YOU HAVE ABOUT THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION?
Control of Your Information
You may contact us at [email protected] but it may not be possible for you to delete all information we have stored. We may retain certain information, amongst other things, to prevent fraud and for customer and order management purposes.
Opting Out of Receiving Communications from Us
If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by contacting us at [email protected] or replying to the unsubscribe link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your transactions.
5. HOW DO WE PROECT YOUR PERSONAL INFORMATION?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Service.
Sensitive and private data exchange between the Service and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
6. TRANSFER TO OTHER COUNTRIES
7. NOTIFICATION OF CHANGES
8. QUESTIONS? CONTACT US